![]() How do you keep innovation and curiosity alive at the firm? Because if you’re not ready, you’re going to get left behind. … Because there will come a day when all of that comes together, and you’ve got to be ready. ![]() I think the key to it is continuing to really work on it. But the reality is the day that it shows up, it spikes dramatically. You read and talk to others and it sounds like it’s coming fast. The most significant thing today is transformation and innovation of our business primarily being driven by technology, such things as AI (artificial intelligence) and RPA (robotic process automation). ![]() What have you learned along the way that has changed your vision, process or behavior? It’s really been a great resource to help me to run things by my peers and learn from them. Through our international alliance with Praxity, I’ve had the pleasure of twice-a-year meetings with the CEOs of other CPA firms, most of which are significantly larger than us, but have the same challenges and issues. What do you do in pursuit of your own professional growth? Since then, we’ve recovered all of that revenue by really focusing on expanding our platform services and shifting the firm into the advisory space, which is where we need to be for the future. In 2016, we sold one of our service lines, our hedge fund administrative business, which was about a third of our revenue. What has been your greatest professional accomplishment? “That’s the key to our business,”Heckaman said. Kaufman Rossin has grown by adding new client services, all while maintaining the “people first” culture established by founders Jim Kaufman and Jay Rossin. Some 35 years later, Heckaman believes the firm’s future success lies in the careers of his people. His first job in Miami became his only job here. He arrived in Miami in 1984 for “sun and fun” – and with few connections, he found a diverse, interesting and growing community where he could build his career. Told he was too short to play the basketball, Heckaman was a walk-on player at Ball State University. 26 awards program at The Ritz Carlton, Fort Lauderdale.īlain Heckaman credits his career – and firm’s success – to his competitive spirit. We’ll feature at least one of these chief executives weekly as a lead-up to the Sept. The award recognizes the area’s top CEOs, highlighting the breadth of talent and leadership across our unified tri-county region. QuickBooks has been on the market for nearly three decades now and it is an incontestable winner in the popularity contest, especially when it comes to small and medium sized businesses.Īnd yet, opening QuickBooks for the first time can come with a pretty massive shock, and it can completely demoralize you, precisely because this software is pretty complex and because it might feel overwhelming to try and perform even the most basic tasks in it.Editor’s Note: This is the 14th in a weekly series highlighting the Business Journal’s 2019 South Florida Ultimate CEO Awards honorees. When was the last time you learned something new? How about the last time you learned how to use a software program you haven't used before?
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